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HUBSPOT PARTNERS

Account-Based RevOps - Orchestrated by HubSpot

account based marketing platform

The Services Line Your Clients Couldn’t Afford, Until Now

Account-based work has always been one of the highest-priced things a B2B agency can sell, and one of the hardest things to get funded. The perception of ABM is ‘it’s an expensive platform that operates in its own bubble’.

The Potential for Partners

Run those numbers, and you get ~29,000 Companies the whole ABM category serves today, about 10% of HubSpot's customer base.

The current TAM is severely limited by what people assume "account-based" means.

The software floor killed the project before the services conversation started. That floor just came down, and the delivery work is the part that, as a HubSpot Partner, is what's most valuable.

Revenue Opportunity for HubSpot Partners

Typical ABM all-in costs; subtract $65K platform fee to see services potential:

Pilot - under 50 accounts $120k

Mid-market - ($50m-$250m revenue) $120k - $400k 

Enterprise - ($250m-$1bn) $400k - $1.5m+ 

Global - (over $1bn) $1.5m

Services encompass strategic consulting, custom content creation, account-level campaign execution, and data integration.

The Sea Change

Forrester deprecated the ABM Wave and replaced it with Revenue Marketing Platforms. Feature overlap, competition for internal budgets, and duplicate spend on data, content, and media are driving platform convergence.

"The proliferation of data and the shift towards buying groups have set MAPs and ABM platforms on a collision course." - Kelvin Gee, Forrester

HubSpot is Uniquely Positioned to Rule as a Revenue Marketing Platform

  • Operating your Account-Based Motions from your MAP, CRM, and Service Hub creates a significant differentiator - you can now think of Account-Based around the flywheel - full customer lifecycle.

  • Data in one place, omnichannel activation (more on this later), powerful workflows, and having your sales and marketing in the same place lead to the opportunity for Signal-based Automated Agility - Sales and Marketing alignment in real time.

Full Customer Lifecycle + Sales & Marketing Aligned -> RevOps.

This creates the opportunity for the Next Inbound - ABR Orchestrated by HubSpot.

Revenue Marketing Platform is the software

Account-based RevOps is the strategy set.

ABR Beats ABM

ABR beats ABM on structure, not features.

  • One native data model across marketing, sales, and service: account/contact/deal/service history as the same object, not three clouds assembled or an overlay reaching into someone else's CRM.
  • The app ecosystem is a hard-to-emulate secret weapon: Affordable and easily connected apps bring bespoke data to serve specific verticals and deliver omni-channel activation. Additional verticals stretch the TAM, and the Enterprise wants omni-channel activation.
  • Ten named plays instead of one methodology: 01 Traditional ABR, 02 Blended ABR, 03 Extended Audience ABR, 04 Land and Expand ABR, 05 Tiered ABR, 06 Simple ABR, 07 Regional ABR, 08 Customer Loyalty ABR, 09 Account Reactivation ABR, 10 Conquest/Compatibility ABR.
  • SMB entry point: HubSpot already operates at a price point that ABM platforms can't follow. The 10 named plays provide an opportunity to activate account-based motions and get moving up the roadmap at very low cost and marginal effort.
  • A Partner Ecosystem that has proven its ability to learn, sell, and execute strategy at scale: The services when you move upmarket in account-based are considerable.
  • Signal-based automated agility: aligns marketing and sales around the flywheel.

The ABR - Account-Based RevOps Orchestrated by HubSpot Opportunity

  • Inbound let HubSpot and partners package, sell, and execute Strategy at Scale
  • It tied software to business outcomes instead of demos
  • It drove hub and tool awareness and activation
  • It let unskilled reps run a methodology instead of a pitch
  • Which moved the conversation up the chain of command, where strategy and bigger budgets live

ABR sets out to do the same, just with bigger numbers ;)

The gray squares are the conquest opportunity

The blue squares are the TAM expansion opportunity

Why It Works as a Service Line for Partners

  • Ten packages, not one methodology. A methodology ends the moment a client says no. Ten named plays are ten scoping conversations and ten statements of work.
  • Retainers rather than projects. A play has a trigger, a sequence, an owner and a reporting rhythm. That is monthly delivery that does not end, and it prices well above a content retainer.
  • A mid-level hire can deliver it. This is the property that made Inbound scale an agency: you could sell strategy without employing strategists. If delivery needs the founder, it is not a service line.
  • It is not just tech and financial services. ABM concentrated there because that is who could afford it. Manufacturers, healthcare, professional services and MSPs all have target lists and buying groups.
  • Software cannot deliver the strategy layer. Every platform in this category sells the tool and leaves the client to invent the motion. The motion is the billable part, and no vendor is going to take it from you.

Ten named plays give you ten scoping conversations and ten sellable packages instead of one bespoke ABM engagement, the same trainability that made Inbound scalable across the partner ecosystem in the first place. And two directions of growth open specifically for partners: extending down into SMB accounts a $63,199 median ABM platform price has always priced out, and extending across into verticals ABM never bothered to serve because it was priced for tech and financial services, not because accounts don't matter elsewhere.

THIS WEEK Ask one client which ten accounts matter most this year, and who the eleven people inside them are. Neither question is answerable with a lead list, and both start a scoping conversation.

Underlying Forces - B2B Buying is Changing:

  • Buying groups are increasing in size, but the HubSpot ecosystem is still largely designed to gather, nurture, score, and sell to - leads. THIS HAS TO CHANGE.
  • Inbound is getting tougher, while traditional outbound channels, email and phone, are seeing increased friction.
  • 94% of B2B buyers prefer omni-channel engagement.

Orchestrated, omnichannel outbound will become table stakes soon.

Watch the video above for details on how this all works.

 

About the author: Galen Dow

Founder: NewBreedRevenue.com, Elite Partner. Exit. ABR Epiphany
Started as a consultancy, grew into a regional B2B agency, cracked enterprise.

Founder: BrandGen.io

HubSpot-native programmatic advertising. It is mine, which you should know before you weigh anything I say next.

Founder: AccountBasedRevOps.ai
Agentification of ten named plays, orchestrated by HubSpot.

Partner / Advisor: RevvedAgents.com
HubSpot Agents that move the revenue needle.

Fractional CMO: AMPEDPipeline.com
Hands-on in the tools, co-selling with HubSpot.

Engineer / MBA, VP Sales & Marketing
Opened major logos at 6-7 figure opening orders: Dow, DuPont, Air Products and Chemicals, Eastman Chemicals. VP Sales and Marketing.

Founder: GoCaboodle.com
My young daughter stumbled into objectionable content on YouTube Kids.